Frequently Asked Questions
What products does Sunstarch Pharma offer?
We offer a wide range of high-quality pharmaceutical products, including nutritional supplements, pain relief solutions, skin care treatments, respiratory care products, and herbal remedies. All our products are designed to improve health and wellness.
Are the products sold on Sunstarch Pharma safe to use?
Yes, all the products available on our website are thoroughly tested for quality and safety. We follow strict manufacturing standards and conduct extensive quality control checks to ensure that our products meet the highest safety and efficacy standards.
How can I place an order on Sunstarch Pharma?
To place an order, simply browse our products, add them to your cart, and proceed to checkout. You’ll be prompted to enter your shipping information and payment details to complete the order. You will receive an email confirmation once your order is processed.
What payment methods do you accept?
We accept a variety of secure payment methods, including credit/debit cards, net banking, and other online payment gateways. Your payment information is securely processed to ensure a smooth transaction.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Shipping times vary depending on your location and the shipping method selected. Standard domestic orders usually take 5-7 business days for delivery, while international shipping may take 10-15 business days.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times for international orders may vary based on your location. Please check our shipping policy for more details.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on the carrier’s website.
What should I do if I receive a damaged or incorrect product?
If your product arrives damaged or incorrect, please contact our customer service team immediately at [email/contact info]. We will resolve the issue by offering a replacement or a refund based on your preference.
How can I return a product?
To initiate a return, please refer to our refund policy for detailed instructions. Products must be returned within 30 days of receiving your order, in unused and unopened condition, to be eligible for a refund.
Are the prices on Sunstarch Pharma inclusive of taxes?
Yes, the prices listed on our website include applicable taxes. The final price you see at checkout is the total amount you will be charged, including taxes and shipping fees.