Introduction
At Sunstarch Pharma, we are dedicated to providing high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a refund within 30 days of receiving your order, subject to the terms below.
Eligibility for Refund
To be eligible for a refund:
- The product must be unused, unopened, and in its original condition.
- The product must be returned within 30 days of delivery.
- You must provide proof of purchase (order number, receipt, etc.).
Non-Refundable Products
Certain products, such as perishable items, personalized products, or products marked as non-returnable, are not eligible for refunds.
How to Request a Refund
To initiate a refund, please contact our customer service team at [email/contact info]. Once your return request is received, we will provide you with instructions on how to return the product.
Refund Processing
After we receive the returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please note that it may take 7-10 business days for the refund to appear in your account.